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Crisis Team

In July 2000, the Lubbock Police Department Victim Services Crisis Team began responding to victims involved in a critical incident, as well as their families and friends.

At the request of a police officer, the Crisis Team volunteers will respond to victims, families, and friends involved in crisis situations such as assaults, suicides or threats of suicide, family violence/domestic disturbances, child abuse/neglect, etc. The goal of the Crisis Team, is to link the people of crisis situations with community resources that will best suit their needs.

Volunteers must complete 24 hours of classroom training. In addition, they must complete a 4-hour ride along with both a police officer and a Crisis Team member. A current defensive driving certificate is required. Volunteers work at least one shift per month from 7:00 p.m. to 2:00 a.m. on Friday or Saturday night.

Volunteer requirements are: (1) to be at least 21 years of age, (2) have a Bachelor’s Degree in a mental health or related field and at least 1 year of experience in crisis counseling; (3) No class A or B Misdemeanor or Felony charges; (4) ability to complete the required training; (5) have a caring attitude and good communications skills; (6) commit to at least one shift per month.

An apprentice program is available to Juniors and Seniors in college who are actively pursuing their degree in a mental health field.  Qualifications are the same as mentioned above.

It is our belief that this program greatly benefits the citizens of Lubbock. If you have questions, please email Lt. Ray Mendoza at or call 806-775-2875.