Emergency? Contact Water Service 24 Hours at (806) 775-2588

Water Videos

The Water Department is dedicated to conserving water through education. Below are videos created by City of Lubbock to enhance your understanding of water conservation and preparation for future generations. 



Water conservation is a vital in the Lubbock area, many online resources are available including Water IQ and WatermyYard. "Water IQ is a public awareness program that educates Texans on the importance of water conservation. Research shows that the more Texans understand where their water comes from, the more likely they are to take an active role in conserving it." For more information visit http://www.wateriq.org and www.watermyyard.org



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Indoor Home Conservation
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Water meters determine how the Water Department bills residents and business in Lubbock; meters are one of the largest moving parts of the Water Department. With 87,000-meter connection as of June 1, 2017, it take a huge amount of manpower to read, install, maintain, and fix meters. Knowing where your home or business meter is can help the City better serve you. Please refrain from covering your meter with debris or large objects, spraying chemicals in or near your meter box, and from locking the box closed.

                                                                                                             
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Water meters come in many different sizes, knowing what size water meter your home or business has can help you understand how your water is billed. The larger your meter is, the larger your water base cost will be.

                                                                                                             

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Water meters come in different shapes and sizes, but they all have the same parts. Understanding how meters work can help you interpret your City of Lubbock Water bill easier

                                                                                                             
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Each day Meter Readers walk the allies of Lubbock reading water meters, every meter is manually read on a monthly basis, each team member reads on average 629 meters per day, and meters are read at a 99.09% accuracy.

                                                                                                             

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Is your water bill abnormally high? Try turning off all you fixtures and appliances that use water off and checking your leak indicator.  If your leak indicator is spinning you may have a leak in your home and should contact your plumber. You may also call the Water Department to have your water temporarily shut off to prevent an increase in your monthly water bill.

                                                                                                             
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How much water does your toilet flush? A water efficient toilet flushes as little at 1.2 gallons, but older toilets flush as much as 7 gallons.

                                                                                                             

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Conserving water in the bathroom and lowering your water bill is easy. Some conservation tips include turning off the sink while brushing your teeth or shaving, fixing shower drips, and using Water Sense fixtures.

                                                                                                             
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Toilet leaks may be tiny and undetectable, but with these easy steps you easily find leaks and save. A single toilet leak can leak up to 200 gallons a day and waste hundreds of dollars. Fixing a flap leak is simple, purchase low flush universal replacement parts at your local hardware or grocery store and install them.

                                                                                                             




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In Fall of 2016, City of Lubbock drilled a test well, to sample the Brackish Ground Water, as a possible future water source.
                                                                                                             




ARCHIVED VIDEOS

 

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Lubbock has a diversified water supply and an extensive water treatment process. In 2016, groundwater from the Ogallala Aquifer was supplied from the Roberts County Well Field (RCWF) and the Bailey County Well Field (BCWF) and accounts for 68% of Lubbock’s water usage.  Surface water was supplied by Lake Alan Henry (LAH) and Lake Meredith (LM) and accounts for 32% of water usage.