Emergency? Contact Water Service 24 Hours at (806) 775-2588

Water Testing

City of Lubbock Water Treatment Plant Microbiology Laboratory
6001 North Guava/P.O. 2000
Lubbock, Texas 79457
(806) 775-2907 Or (806) 775-2946

Water Sample Submission Information
$25.00 Per Sample
No Cash Accepted
Water Vouchers, Checks, Money Orders Accepted
Mastercard and Visa Card Now Accepted
(Vouchers May Be Purchased at the Water Treatment Plant Lab)

IMPORTANT: Samples MUST be tested within 30 hours of the time of collection. Samples not transported to the laboratory within this 30-hour limit will be rejected. Samples must be transported on wet ice, NOT frozen. Specimens held overnight MUST be refrigerated. TCEQ regulated systems MUST include a chlorine residual on the request form.

Samples are accepted

  • Monday thru Thursday, 8 AM to 3 PM only
  • Testing takes a minimum of 18 hours
  • Samples will be tested on the day of receipt
  • Sample results will be available after noon on the day following test initiation
  • Please submit samples to the Customer Service Representative
  • Samples cannot be accepted on holidays or on the day before the holidays

How to Collect a Water Sample

  • Procedures for Collecting a Water Sample
  • Guidelines for Treating Private Water Wells

Meter Information

What is Pro Rata?
Pro rata is a onetime assessment placed against each property in the City to defray the cost of water and sewer infrastructure. 

How is Pro Rata figured?
Pro Rata is figured against street abutment (for normal sized lots), for average street abutment (for deep lots), or square footage (for irregularly shaped lots). 

Who to contact?
If you have any questions about pro rata, meter charges, or tap charges please call Aaron Thompson at 775-2333 or E-mail him at athompson@mylubbock.us

Where can I find design standards and specifications?
Design Standards & Specs

Please address any questions about Pro Rata to Aaron Thompson.


Fire Hydrant Meter Information

Completed City of Lubbock Fire Hydrant Meter Use and Deposit Agreement Policy forms may be turned in during regular business hours at the following location:

402 Municipal Drive
Lubbock, TX 79403

Fax Forms to (806)762-3249.

All completed applications MUST CONTAIN A PHOTOCOPY OF THE RESPONSIBLE PARTY'S DRIVER LICENSE. If you have any questions concerning the City of Lubbock Fire Hydrant Meter Use and Deposit Agreement Policy, you may contact 806-775-2588 during regular business hours.

City of Lubbock Fire Hydrant Meter Use and Deposit Agreement Policy Form